Cookies Policy

This Cookies Policy explains how Pokiespins Casino uses cookies and similar technologies when you visit or use its website. It describes what cookies are, why they may be used, the types of information they can help collect, and the choices available to you. This policy should be read together with our Privacy Policy and any applicable website terms.

Pokiespins Casino operates under a licence issued by the Tobique Gaming Commission, licence number 0000024, and uses 256-bit SSL encryption alongside mandatory KYC and AML compliance procedures to protect player accounts and transactions.

1. What are cookies?

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another device when you visit. They allow the website to recognise a device, remember certain information and provide a more consistent browsing experience. Cookies do not usually contain information that directly identifies you, such as your name or contact details. They may, however, be associated with information held about your account or visit.

Websites may also use similar technologies, including pixels, tags, software development kits, local storage and device identifiers. These technologies can perform functions similar to cookies, such as remembering settings, measuring website use, supporting security or helping deliver relevant content. In this policy, we use the word cookies to refer to cookies and similar technologies unless a different meaning is clear from the context.

Cookies may be set by Pokiespins Casino, which are known as first-party cookies, or by another service provider working on or with the website, which are known as third-party cookies. The use of third-party technologies is subject to the relevant provider's own privacy information as well as any controls available through our website.

How long cookies remain on your device

Some cookies are session cookies. They are used during a single browsing session and are removed when you close your browser. Other cookies are persistent cookies. They remain on your device for a period of time or until they are deleted. The duration of a cookie can depend on its purpose, your browser settings and the choices you make through available consent tools.

2. Why we use cookies

Pokiespins Casino may use cookies for a range of legitimate website and service purposes. The specific cookies used may change as the website, technology and services develop. Cookies may help us provide a reliable, secure and user-friendly experience while understanding how visitors interact with our pages.

Keeping the website available and helping pages, features and navigation function correctly.
Remembering choices you make, such as language, region, display or session preferences.
Supporting account access and helping maintain the security of sessions and transactions.
Detecting suspicious behaviour, abuse, fraud, automated activity or other activity that may threaten the website or its users.
Understanding website traffic, performance and the way visitors use different pages and functions.
Testing changes to content, design or functionality so that the website can be improved.
Measuring the effectiveness of communications, campaigns or promotional activity where permitted.
Providing content or advertising that may be more relevant to your interests, where such technologies are used and consent is required.
Remembering cookie preferences and helping to avoid repeatedly showing the same consent request.

Cookies may also support compliance and responsible operation of an online gambling service. For example, certain technical information may help with account protection, age or identity checks, fraud prevention, responsible gambling controls and the detection of prohibited activity. The use of cookies does not replace any checks or controls that may be required under applicable laws, regulatory expectations or our terms.

3. Types of cookies we may use

Strictly necessary cookies

These cookies are needed for core website functions. They may support page navigation, account sessions, security features, consent settings and other services that you request. Because the website may not operate properly without them, they generally cannot be disabled through a cookie preference tool. You may still be able to block them through your browser, but doing so may prevent some pages or functions from working.

Functional cookies

Functional cookies allow the website to remember information that improves convenience and personalisation. They may remember selected preferences or help provide features you have chosen to use. If you refuse these cookies, some preferences may not be retained and you may need to enter or select information again.

Analytics and performance cookies

Analytics and performance cookies help us understand how the website is used. They may collect information such as pages visited, approximate time spent on a page, links selected, general device or browser information, and whether a page or feature operates as expected. This information is generally used in aggregated or pseudonymised form to identify trends, fix issues and improve the website.

Advertising and marketing cookies

Where used, advertising or marketing cookies may help measure campaigns, limit repeated advertisements or provide content that is more relevant to your apparent interests. These cookies may be placed by Pokiespins Casino or by advertising and technology partners. They may involve information about your visits to this website and other websites or services. Such cookies will be used in accordance with applicable requirements and any consent choices that apply.

Security and compliance technologies

Some cookies and related technologies are used to protect accounts, support identity and security processes, prevent fraud, investigate misuse and help meet legal or operational obligations. These technologies may assess device, browser, session and interaction information. Refusing or deleting them may affect access to some services or require additional security steps.

4. Your choices and browser controls

Where required, a cookie notice or preference tool will allow you to accept or refuse categories of cookies that are not strictly necessary. Your choices may be stored in a cookie or similar technology so that they can be remembered. If you clear your cookies, change devices or use a different browser, you may be asked to make your choices again.

You can also control cookies through your browser settings. Most browsers allow you to view, delete, block or restrict cookies, and to receive a notification before a cookie is stored. The method differs between browsers and devices, so you should refer to the relevant browser provider's instructions. Some mobile devices also provide privacy or advertising settings that affect similar technologies.

Review the cookie settings or privacy controls offered when you visit the website.
Choose whether to allow optional cookie categories where a choice is available.
Use your browser or device settings to delete existing cookies or block future cookies.
Review settings again if you use another device, browser, account or private browsing mode.
Contact us through the available website channels if you need general information about cookie preferences.

Blocking all cookies may not provide the best experience. Essential account, security, login, wagering or website functions may be unavailable or may not operate as intended. Deleting cookies may also remove saved preferences and may sign you out of services. Your browser choices do not necessarily delete information that has already been collected or stored separately.

Some online services allow users to manage interest-based advertising through broader industry or device controls. The availability and effect of these controls may depend on your location, device, browser and the relevant provider. Opting out of targeted advertising does not mean that you will receive no advertising; it may mean that advertising is less tailored to your interests.

5. Privacy, third parties and policy updates

Information collected through cookies may be combined with information you provide, information generated when you use our services, or information received from service providers. How this information is collected, used, stored, disclosed and protected is explained in our Privacy Policy. That policy also describes applicable privacy rights and how you may make a privacy-related request.

Third-party providers may use their own cookies or similar technologies to provide services such as security, analytics, hosting, payment support, content delivery or advertising measurement. These providers may process information under their own terms and privacy policies. Pokiespins Casino does not control all third-party technologies, and their operation may change independently of this policy.

Cookies are not intended to be used to identify children or to permit access to gambling services by anyone who is not legally entitled to use them. Online gambling is restricted to eligible adults. We may use technical and account information to support age, identity, security, responsible gambling and legal compliance processes.

We may update this Cookies Policy when our website, technology, services or legal obligations change. The updated version will be made available on this page, and the date or other notice may be changed where appropriate. You should review this page periodically so that you remain informed about how cookies and similar technologies are used.

If you have questions about this Cookies Policy or your available cookie choices, please use the contact or support options published on the Pokiespins Casino website. We will handle enquiries in line with our Privacy Policy and applicable Australian privacy requirements.